Clean Wins is operated by Win Top Ltd and licensed under the Anjouan Gaming Authority (licence number ALSI-202505034-FI2). That licence sets the regulatory framework we work within — covering how we handle player accounts, process payments, and conduct our day-to-day operations. We are accountable to that authority, and its standards shape the decisions we make about how the platform runs.

We launched in 2026 with a straightforward aim: to run a gambling site that does not get in its own way. That means a minimal layout, clear navigation, and terms that are written to be read rather than avoided. If you want to know what a bonus requires of you, or how long a withdrawal will take, the answer should be findable in plain language — not buried in footnotes.

Who the site is for

Clean Wins is built for adult players who want to get on with it. We have tried to remove the clutter that makes some sites frustrating to use — excessive pop-ups, unclear account controls, slow-loading pages. The mobile platform is web-based and kept deliberately lightweight so that it loads quickly and puts account controls within easy reach. We do not assume you have time to hunt around.

We are not the right fit for everyone, and we are honest about that. Our restricted countries list exists because operating responsibly means only accepting players in jurisdictions where we can do so properly. If you are playing with us, it is because we are in a position to serve you within the rules that apply to us.

How we handle player money

Player balances are kept separate from our operational funds. That separation matters because it means your money is not tied up in how the business runs on a given day. Withdrawals are processed within zero to twenty-four hours, and the minimum withdrawal threshold is £20 — the same as the minimum deposit. We think that consistency is fair, and we have built the payment infrastructure around it rather than treating withdrawals as an afterthought.

The payment methods we list — including bank transfer, Skrill, NETELLER, Bitcoin, and Tether — are there because they are reliable routes that work for players. We apply the same logic to the game providers we work with: Pragmatic Play, NetEnt, Evolution, Play'n GO, and others on our roster are studios whose output we are confident listing. We do not add providers simply to inflate a number.

Safer gambling is built into the platform rather than added on top of it. Account controls are accessible, and we take our obligations in that area seriously. If something goes wrong — a payment that does not clear, a bonus that has not applied correctly, an account query — our support team is reachable and expected to resolve issues rather than redirect them. We do not think that is exceptional; we think it is the baseline.

If you have a question about how we operate, our terms, or your account, the support team is the right place to start. Everything else about what we offer — games, promotions, sports betting — is covered in the relevant sections of the site.